Solutions Architecture

Business process analyst and systems integrator role focused on identifying inefficiencies, designing digital workflows, and connecting applications via APIs and automation rather than writing new code. Emphasis on understanding business logic, process design, and sustainable implementation over continuous coding.

Work directly with merchant clients to optimize their payment integrations, troubleshoot technical issues, and drive performance improvements. Act as the bridge between customers and engineering, managing incidents and providing strategic recommendations based on payment stack analysis.

A Solutions Architect bridges technical and business needs by designing how clients deploy and use Plane's work management platform across different environments (cloud, on-premise, sovereign). Day-to-day involves understanding customer requirements, architecting deployment strategies, and ensuring successful implementations—with less coding and more technical consulting.

Design and maintain operational technology (OT) architecture across manufacturing facilities, bridging production systems, IT infrastructure, and cybersecurity. Act as technical liaison between production teams, engineers, vendors, and security stakeholders to ensure industrial automation systems align with business goals.

Partner with deployment engineers to discover high-impact AI use cases with enterprise customers, scope solutions, build prototypes to demonstrate value, and guide implementations through production—blending technical hands-on work with strategic business consultation.

Lead end-to-end ERP and AI agent deployments into manufacturing clients, owning the deployment strategy, playbook creation, and ensuring successful go-live within 8-12 weeks. Work directly with factories to integrate new systems and implement AI workflows.

Design end-to-end data, analytics, and AI architectures for enterprise clients by translating business requirements into scalable technical solutions. Work directly with customers and cross-functional teams to architect holistic systems across data platforms and AI technologies.

Design and oversee integration architectures for business applications within enterprise platforms, working across teams to define standards, evaluate solutions, and guide implementation of complex digitalization initiatives—minimal coding, maximum architectural decision-making.

Act as the primary technical and commercial contact for a portfolio of enterprise clients, guiding them through implementation, configuration, and optimization of a cloud contact center platform while managing their satisfaction and business outcomes.

Partner with customers to design and implement Notion workflows that drive measurable business outcomes; own adoption strategy, value realization, and renewal success for a portfolio of accounts through hands-on implementation guidance and cross-functional collaboration.

Lead the technical strategy and architecture vision for a major healthcare customer's data and AI platform, bridging between executive stakeholders and engineering teams to define roadmaps and drive multi-year implementation programs.

Work with payment platform partners to design technical solutions, guide integrations, and assess deal feasibility. Balance discovery conversations, solution design, and implementation support while collaborating with commercial and product teams.

Act as the technical bridge between enterprise clients and a GPU/cloud infrastructure company, managing client onboarding, troubleshooting complex infrastructure issues, and ensuring successful deployment of AI workloads from pre-sales through production support.

Work directly with industrial customers to design and implement analytics solutions using Seeq's software, serving as a technical advisor who guides adoption, discovers business use cases, and mentors end-users on complex process optimization challenges.

Guide healthcare practices through implementing Doctolib's software by managing data migrations, coordinating with clients, troubleshooting technical issues, and serving as the internal expert connecting sales, deployment, and customer needs.

Design and deploy enterprise cloud security proxy solutions (Netskope), bridging architecture decisions with hands-on implementation across infrastructure teams. Balance technical depth with cross-functional coordination, security policy configuration, and knowledge transfer rather than software development.

Senior technical expert who guides enterprise modernization engagements, designs solutions for client problems, and mentors delivery teams—balancing hands-on technical work with strategic advisory and pre-sales activities rather than writing production code.

Work with transportation operators to implement technical integrations on a B2B marketplace platform, ensuring they meet certification standards while coordinating with internal teams. Balance technical problem-solving with relationship management and process optimization across a global partner network.

Work with enterprise customers on implementing and deploying Bitwarden's identity security platform post-sale, including configuration, feature adoption, and providing technical guidance on server/cloud deployments.

Design and optimize enterprise IT architectures for manufacturing clients by analyzing existing systems (ERP, MES, CAD, CRM), understanding business processes and data flows, and collaborating with stakeholders to define target-state technology landscapes across the value chain.