IT & Infrastructure

Lead IT operations and digital transformation for a medical technology company across multiple locations, managing infrastructure, security, team leadership, and strategic initiatives rather than hands-on coding.

Lead information security strategy and risk management for an IT services company, developing security policies, overseeing audits, and serving as the primary cybersecurity advisor to leadership and teams.

First-level technical support role for a cloud telephony platform, handling customer inquiries via phone and email. Focuses on troubleshooting, customer communication, and gradual skill development with structured onboarding.

Platform owner responsible for strategic oversight of ServiceNow across its entire lifecycle, including governance, architecture standards, roadmap development, and vendor coordination rather than hands-on development.

As an Automation Specialist, you'll analyze business processes to identify automation opportunities and implement workflow solutions using no-code/low-code tools like n8n, focusing on efficiency gains rather than traditional software development.

Volunteer webmaster role for an international peace initiative project, responsible for website maintenance, updates, and technical upkeep to support a global event spanning 100 cities. Requires website management and administration skills rather than software development.

Lead IT security strategy and architecture for an international manufacturing company, overseeing cybersecurity implementations, risk assessments, security policies, and vendor management across global operations. This is a leadership role focused on security strategy and governance rather than hands-on coding.

IT support specialist role focused on managing user helpdesk tickets, troubleshooting technical issues, and supporting modern workplace technologies (Office 365, Microsoft 365, Teams, Azure). Day-to-day involves handling support requests, documenting incidents, and providing customer-facing technical assistance.

Lead IT operations and governance for a regulated energy utility, managing security, compliance, and team leadership rather than hands-on development. Bridge business requirements, regulatory frameworks, and technical infrastructure strategy.

Support and maintain GiveWell's Salesforce instance by handling user requests, improving data quality, managing the NPSP configuration, and owning the roadmap for Salesforce-based products. The role balances hands-on troubleshooting with strategic system improvements and technical debt reduction.

IT security and compliance focused role managing system access, monitoring user permissions, and ensuring DSGVO/cybersecurity standards within a youth services nonprofit. Emphasizes security governance and process optimization over coding.

Freelance firewall specialist role maintaining and auditing perimeter security infrastructure, including rule reviews, firmware updates, VPN configuration, and security audits for a media company in Berlin.

Implement, configure, and manage cybersecurity solutions (primarily Sophos products) for enterprise and SMB clients, including firewall migrations, customer technical support, and security architecture design. Mix of hands-on infrastructure work with client advisory responsibilities.

Plan and implement media technology installations for art exhibitions, managing AV systems, video/audio/lighting setups, and troubleshooting technical issues in collaboration with artists and curators. This is hands-on systems integration and technical operations work rather than software development.

Network infrastructure engineer responsible for designing, implementing, monitoring and optimizing network components (routers, switches, access points) for internal systems and client environments, with on-call support duties.

Day-to-day involves managing IT infrastructure (servers, Microsoft 365, Intune, Active Directory), supporting end users across multiple levels, and leading IT optimization projects—shifting from coding to systems thinking and operational stability.

Manage and operate a ServiceNow platform for a major organization undergoing digital transformation, including system administration, configuration, workflow automation, data modeling, and integration with existing IT systems.

On-site field service technician role maintaining and troubleshooting medical dialysis equipment at hospitals across a region, with route planning and documentation responsibilities.

Design, analyze, and implement enterprise network infrastructure solutions for clients, focusing on Cisco WLAN, network security, and datacenter consulting. Work involves customer requirements analysis, architecture design, and hands-on network configuration rather than software development.

Network infrastructure specialist role focused on designing, planning, and implementing router and switching solutions across a media company's DMZ and office networks. Day-to-day involves configuring network equipment, coordinating infrastructure upgrades, and overseeing network modernization projects.