IT & Infrastructure

Lead IT operations and digital transformation for a medical technology company across multiple locations, managing infrastructure, security, team leadership, and strategic initiatives rather than hands-on coding.

Lead information security strategy and risk management for an IT services company, developing security policies, overseeing audits, and serving as the primary cybersecurity advisor to leadership and teams.

First-level technical support role for a cloud telephony platform, handling customer inquiries via phone and email. Focuses on troubleshooting, customer communication, and gradual skill development with structured onboarding.

Platform owner responsible for strategic oversight of ServiceNow across its entire lifecycle, including governance, architecture standards, roadmap development, and vendor coordination rather than hands-on development.

As an Automation Specialist, you'll analyze business processes to identify automation opportunities and implement workflow solutions using no-code/low-code tools like n8n, focusing on efficiency gains rather than traditional software development.

Volunteer webmaster role for an international peace initiative project, responsible for website maintenance, updates, and technical upkeep to support a global event spanning 100 cities. Requires website management and administration skills rather than software development.

Lead IT security strategy and architecture for an international manufacturing company, overseeing cybersecurity implementations, risk assessments, security policies, and vendor management across global operations. This is a leadership role focused on security strategy and governance rather than hands-on coding.

IT support specialist role focused on managing user helpdesk tickets, troubleshooting technical issues, and supporting modern workplace technologies (Office 365, Microsoft 365, Teams, Azure). Day-to-day involves handling support requests, documenting incidents, and providing customer-facing technical assistance.

Lead IT operations and governance for a regulated energy utility, managing security, compliance, and team leadership rather than hands-on development. Bridge business requirements, regulatory frameworks, and technical infrastructure strategy.

Support and maintain GiveWell's Salesforce instance by handling user requests, improving data quality, managing the NPSP configuration, and owning the roadmap for Salesforce-based products. The role balances hands-on troubleshooting with strategic system improvements and technical debt reduction.

Build and lead an Information Security Management System (ISMS) from scratch at a medical device company, transitioning to a CISO leadership role after 24 months. Focus on security frameworks, compliance automation, risk management, and cross-functional governance rather than coding.

On-site field service technician role maintaining and troubleshooting medical dialysis equipment at hospitals across a region, with route planning and documentation responsibilities.

Design, analyze, and implement enterprise network infrastructure solutions for clients, focusing on Cisco WLAN, network security, and datacenter consulting. Work involves customer requirements analysis, architecture design, and hands-on network configuration rather than software development.

Network infrastructure specialist role focused on designing, planning, and implementing router and switching solutions across a media company's DMZ and office networks. Day-to-day involves configuring network equipment, coordinating infrastructure upgrades, and overseeing network modernization projects.

Technical operations role focused on incident management, system reliability, and operational excellence for a SaaS AI platform. Day-to-day involves triaging incidents, root cause analysis, translating business requirements into operational architecture, and continuously improving monitoring and automation.

Hardware support and IT infrastructure specialist for restaurant digitalization company. Day-to-day involves installing/maintaining POS systems, configuring networks and WLAN, providing technical support to restaurant clients, and documenting systems.

IT infrastructure and systems integration role at a tax consulting firm, focusing on setting up interfaces between systems, client onboarding, implementing DATEV digital products, and managing internal IT operations alongside digitalization initiatives.

First-level IT support role managing helpdesk tickets, setting up workstations (PCs, phones, printers), creating user accounts, and collaborating with central IT on networking infrastructure like cable installation and server support.

Design and evolve IT infrastructure architecture for an insurance company, focusing on cloud strategy, hybrid solutions, and security compliance rather than hands-on coding.

Manage daily financial operations and transaction processing systems for a high-volume tech company, focusing on process automation, data integrity, and system reliability rather than coding. This role bridges engineering thinking with finance domain expertise.