IT & Infrastructure

Provide multi-level technical support for infrastructure and security software products, troubleshooting issues via email/phone/remote access, conducting installations and training, and documenting solutions for a VAD distributor.

Hardware installation and maintenance technician role focused on building automation and security systems. Day-to-day work involves physically installing equipment, running system tests, performing on-site maintenance and troubleshooting, and documenting work—no coding required.

Support and optimize Windows/Linux workplace infrastructure, manage hardware lifecycles, handle user provisioning and access controls, and implement deployment automation solutions. This is hands-on technical work focused on infrastructure management rather than software development.

Enterprise systems administrator managing Windows Server infrastructure, Active Directory, and client devices on-site at a power plant facility. Daily work involves infrastructure maintenance, incident response, software deployment automation, and project coordination for system migrations and updates.

Lead technical operations and digitalization initiatives across 20+ hotels nationwide, managing a team of technicians and overseeing building systems, maintenance, and infrastructure modernization for a hotel group.

Day-to-day involves managing on-site IT operations including Microsoft 365 administration, Windows client setup/maintenance, user access management, server/NAS administration, and responding to IT support tickets. Gradually evolves toward a central IT leadership role within the company.

Hands-on IT support technician role providing first and second-level support for Windows clients, hardware, and basic network/server troubleshooting at customer sites. Involves direct user support, hardware coordination, and IT infrastructure maintenance rather than software development.

Second-level IT support role managing client infrastructure, troubleshooting technical issues, and handling service requests for end users across multiple office locations. Day-to-day involves diagnosing hardware/software problems, developing solutions, and optimizing IT operations.

Support technician handling customer IT issues via ticket system, documenting problems, and collaborating with internal teams. Focused on troubleshooting hardware, networks, and Windows systems rather than development work.

First-level technical support role handling hardware, software, and network troubleshooting for internal users. Focuses on reactive problem-solving and user assistance rather than building systems or products.