IT & Infrastructure

Handle customer-facing technical support for payment platform issues, diagnose problems, coordinate with engineering teams on fixes, and serve as product expert. Day-to-day involves troubleshooting via tickets/emails, root cause analysis, and advocating customer needs back to product teams.

Lead deployment operations and infrastructure for an AI-native ERP platform, managing how Rillet's accounting software gets rolled out to enterprise customers. This involves orchestrating deployments, managing release processes, and ensuring smooth customer implementations rather than writing production code.

Configure and maintain Workday HRIS across 17 countries, managing the HR tech ecosystem from requirements gathering through deployment, plus troubleshooting system issues and driving adoption of new features.

Design, deploy, and manage Microsoft Azure cloud infrastructure and Microsoft 365 services for a company transitioning from on-premises systems. Responsibilities include platform optimization, security implementation, identity management, and creating automation scripts to standardize IT operations.

Lead and manage an IT infrastructure team while handling strategic architecture decisions, operational oversight, and cross-functional project management in an enterprise environment. Combines hands-on technical work with people management and strategic planning.

Diagnose and resolve hardware failures across AI compute systems in data centre environments, working on server reliability, thermal management, and platform validation from lab through production deployment.

Student worker supporting information security operations through audit coordination, ISMS process management, and security project involvement including emerging areas like AI-in-security and Zero Trust architecture.

Manage and improve Allica Bank's identity and access systems (primarily Microsoft Entra ID), combining operational support with automation projects to enhance security governance in a regulated banking environment.

Linux systems administration role managing network infrastructure, servers, and IT operations for a global carrier. Day-to-day involves system maintenance, troubleshooting, infrastructure optimization, and ensuring high availability of network services across multiple data centers.

Build and architect an application security program from scratch, focusing on security strategy, policy implementation, and infrastructure hardening rather than hands-on coding. This involves designing security systems, auditing processes, and working cross-functionally to embed security practices across the organization.

IT team leadership role managing support tickets, coordinating IT staff across locations, overseeing hardware/infrastructure projects, and handling inventory management. Mix of hands-on technical support and team coordination responsibilities.

Design and automate business processes using no-code/low-code platforms (Zapier, Make, n8n, Airtable), manage CRM systems like HubSpot, and ensure smooth data flow between integrated systems for a digital marketing agency.

System administrator role focusing on network and security infrastructure management across multiple sites, including firewall administration, Windows Server virtualization, Active Directory, and Microsoft 365 management. Involves infrastructure projects, cloud work, and some project leadership.

Student worker supporting an information security team by creating security policies, conducting risk assessments, documenting security requirements, and running awareness campaigns. Involves research, documentation, and presentations rather than coding.

Managing incident response, technical troubleshooting, and escalation workflows for a critical infrastructure platform that delivers emergency alerts and news media feeds. Day-to-day involves coordinating cross-team technical problem-solving, communicating with clients, and ensuring service reliability rather than writing code.

Bridge between production and IT teams, managing manufacturing execution systems (MES), overseeing OT/IT infrastructure, and coordinating digital transformation of industrial processes. Heavy focus on systems integration, requirements analysis, and cross-team coordination rather than coding.

Release Engineering focuses on building and maintaining the systems, automation, and infrastructure that enable reliable software delivery and deployment pipelines rather than writing application code.

Lead maintenance operations for automated material handling systems in a fulfillment center, managing a team of technicians and engineers while serving as the bridge between automation systems and operational teams to ensure uptime and optimize facility performance.

Manages database platforms and infrastructure for a large e-commerce tech company, focusing on system reliability, performance, and operational excellence rather than feature development.

Field-based technical specialist focused on networking infrastructure support for AI cloud customers. Involves troubleshooting production systems, managing customer relationships, and ensuring reliable infrastructure performance rather than writing code.