IT & Infrastructure

Field service technician installing, maintaining, and repairing industrial machine tools at customer sites across Germany. Day-to-day involves on-site troubleshooting, equipment setup, customer training, and technical problem-solving with hands-on mechanical and electrical work.

Design and implement security controls, automated scanning tools, and CI/CD pipeline integrations to embed security practices across the development lifecycle. Work cross-functionally with engineering teams to establish secure-by-default processes rather than writing application code.

Troubleshoot and triage technical issues for business-facing applications (CRM, data platforms, portals) reported by internal teams, coordinating with Tech Ops to resolve operational problems.

Build and maintain internal IT systems, applications, and digital solutions for a consulting firm serving the RV industry. Balance between operating existing systems, developing new tools/automations, and understanding business requirements to translate them into technical solutions.

Technical support specialist providing customer-facing IT service desk support, server installation/configuration, and troubleshooting for camera-based measurement systems used in logistics. Mix of remote support and on-site customer visits.

Mix of IT infrastructure administration, cloud operations, and customer consulting with a focus on modernization, automation, and implementing AI/BI solutions. Day-to-day involves managing systems, advising clients on digital transformation, and driving infrastructure improvements.

System administrator managing data centers, server infrastructure, and customer IT systems with hands-on technical work across Microsoft platforms and security implementations. Mix of infrastructure maintenance, customer support, and project-based work.

Manage office IT infrastructure and user support for a logistics tech company, handling 1st/2nd-level support tickets, employee onboarding tech setup, and implementing workplace technologies like Google Workspace and automation tools.

Managing and optimizing SAP B1 and Magento business applications, developing system integrations, troubleshooting operational issues, and supporting end users across a global organization. More about system administration and business process optimization than software development.

Handle 2nd-level IT support cases involving system and network troubleshooting, incident triage, and infrastructure problem-solving for customer environments. Focus on analysis, documentation, and process improvement alongside hands-on technical work.

Provide Level 1 technical support for inventory management systems in JD Edwards ERP software, including troubleshooting, testing, documentation, and user training for business teams.

Support and maintenance of SAP logistics systems for food/beverage industry clients, involving technical troubleshooting, customer support, and participation in system migrations. Day-to-day work includes handling support tickets, advising clients on logistics processes, and managing ERP system configurations rather than writing code.

SAP support specialist role focused on application support, system migrations, and logistics process optimization rather than software development. Day-to-day involves troubleshooting SAP systems, managing customer tickets, supporting S/4HANA migration projects, and ensuring logistics workflows run smoothly.

First-line IT support role focused on troubleshooting hardware/software issues, managing user accounts and workstations, and coordinating IT infrastructure for an office environment. Day-to-day involves helping colleagues with technical problems, setting up equipment, and documenting support cases.

On-site IT support role at a food manufacturing facility focused on maintaining production systems, managing IT infrastructure (servers, networks, clients), supporting end-users, and coordinating IT/digitalization projects in a SAP environment.

Senior technical support role managing IT infrastructure, handling level 2-3 support tickets, monitoring Linux/Windows systems, maintaining documentation and inventory, and supporting internal development teams with both on-site and remote work.

First-level IT support role providing customer-facing technical assistance with Windows systems, user account management, and endpoint device troubleshooting via phone, email, and remote access. Involves handling support tickets, basic hardware/software problem resolution, and escalating complex issues to senior support teams.

Junior-level technical support analyst role focused on resolving IT incidents and providing customer/internal support. Day-to-day involves troubleshooting technical issues, documenting problems, and escalating complex cases.

On-site IT support technician role focused on first and second-level client support, including hardware troubleshooting, OS/application management, ticket handling, and end-user support across Windows and Mac systems.

Managing and maintaining automated hosting infrastructure for a SaaS product, including VM administration, containerization implementation, and server security hardening. This is infrastructure operations work rather than application development.