UK Support Specialist

SubstackLondonfull-time

AI Summary: Handle 200-300 customer support tickets weekly via email and chat, resolving creator questions and bugs while gathering product feedback for engineering teams. Participate in team meetings and cross-functional collaboration to improve the platform.

Career-change fit:7/10

Pre-Sales EngineeringRemoteNo On-Call4-Day WeekSmall Team

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Originally posted onremoteok on 3/12/2026

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