Senior Service Manager (m/w/d) ITIL (Ref.Nr.: 46854)

Wavestone Germany AGWürzburgfull-time
AI Summary: Lead IT Service Management operations by analyzing and optimizing service desk processes, managing ITIL workflows, coordinating internal and external service teams, and reporting on KPIs to leadership. Primarily a management and process optimization role rather than hands-on technical work.
Career-change fit:7/10
IT & Infrastructure
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Originally posted onarbeitnow on 5/26/2026
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Ihr direkter Ansprechpartner bei Wavestone
Emira Bucan
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