Data Success Manager
Full Description
Who We Are
At Murmuration, we believe that Americaâs promise is shaped and reshaped by the best ideas and ideals of its communities, and the dreams of the people who believe in a better life for themselves, their families, and each other.Â
We help organizations build power in their communities in four key ways: we organize a network of values-aligned partners; we provide deep, data-driven insights into people, places, and perspectives; we develop tools that make organizing and engagement easy and more effective; and we offer services that strengthen our partnersâ capacity to lead change in their communities.
We envision an America where every community has what it needs to help people lead healthy, free, and dignified lives. We work to redesign the systems and structures we all depend on â how we learn, live, govern, and solve problems â so that they are just, equitable, resilient, and rooted in shared responsibility. By strengthening the ties that hold communities together, we aim for civic life defined by collective action and care, with effective leadership that truly represents everyone.Â
We are a collaborative, curious, and creative team of organizers, scientists, teachers, technologists, campaign veterans, and more who share the unwavering belief that we can use our gifts in service of transforming America â together. Weâve built our team guided by the belief that the whole is greater than the sum of its parts. And so we support each other relentlessly â rallying together to face challenges the same way we celebrate each otherâs wins.
About the Position
The Data Success Manager (Data Acquisition) is one of the people primarily responsible for the sourcing and collection of data utilized by our partners through our products and services. The members of the Data Success Team are expert problem solvers, familiar with modern databases, proficient in SQL and Python, and are able to deal with escalated issues involving data discrepancies and other data mysteries. Working with other Data Success Managers and Partnership Success Managers, you will serve as a key resource for our growing set of partners who are looking to our data-driven capabilities to support their electoral and organizing & advocacy efforts. You will become familiar with the data individual partners are utilizing to support their mission and provide input on how Murmurationâs capabilities can further drive their activity. The day-to-day work in this role will be supporting the range of data needs our partners haveâincluding helping to source, load, and validate data in a variety of formatsâwhile also contributing to improvements in our data management practices and pipelines. You will lead the effort to establish, manage, and improve the processes involved in data collection from both operational and technical angles. You will work with other members of the Success Team to help determine the prioritization of new data collection opportunities we use to support our partners and their data. Â
In addition, as our team continues to grow, there will be increasing opportunities for this role to lean into other support activities we provide to our partners when capacity is available.
Job Level: P3
What Youâll Do
- Establish and manage the operational processes to identify, evaluate, and source datasets that support Murmurationâs civic engagement partners across organizing, advocacy, and electoral campaigns;
- Create and perform validation and quality checks on newly acquired datasets, including schema review, field-level analysis, completeness checks, and anomaly detection;
- Clean, standardize, and prepare external datasets for integration into Murmuration systems using SQL and scripting tools;
- Collaborate with internal teams (i.e., Data Success, Partner Success, and Research) to understand data gaps and recommend appropriate sourcing strategies;
- Monitor ongoing data quality for sourced datasets and proactively flag degradation, inconsistencies, or compliance concerns;
- Establish, implement, and share internal processes for dataset evaluation, vendor onboarding, and quality assurance;
- As new datasets are collected, develop and maintain the necessary documentation and training for internal teams on how to use and understand these datasets; and
- When responsibilities allow, taking an active role in partners' data success by supporting their campaign activities and work in the Organizer platform.
- Strong problem-solving skills, as well as the ability to manage several tasks/projects concurrently and prioritize work effectively;
- Strong operational management skills to build and own processes with stakeholder expectations around timeliness and quality;
- Strong communication skills to interact effectively with various internal and external stakeholders to develop data strategy and collaborative partnerships;
- An unquenchable desire to identify and fix data issues in a large, complex data environment (weâll rely on you to constantly be hunting for issues and not waiting to be reactive);
- Moderate knowledge of SQL, including creating complex queries and manipulating large data sets; and
- Moderate experience in scripting languages (Python, etc.)
Nice to Haves
- Experience with voter file, election data, or other datasets containing personally identifiable information (PII) is a large plus;
- Experience implementing data quality control best practices with both internal and external stakeholders;
- Experience training stakeholders with varying levels of data literacy on how to understand and utilize different types of data;
- Experience with business intelligence tools such as Sigma or Tableau; and/or
- Experience with workplace productivity and collaboration tools, especially complex or integration-based workflows (i.e., Asana, Slack, Jira, Monday, etc.)
Talented candidates come from all walks of life and careers. If you are passionate about civic engagement and technology, please apply, even if you do not check every box!