Customer Experience Manager

BennieRemotefull-time
AI Summary: A customer-facing role focused on managing relationships with clients and ensuring their satisfaction with Bennie's benefits platform; involves understanding customer needs, coordinating solutions, and serving as a point of contact between customers and internal teams.
Career-change fit:6/10
Pre-Sales EngineeringRemoteWork-Life Balance
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Originally posted onremoteok on 5/14/2026
Full Description
About Bennie

Bennie (www.bennie.com) is an employee benefits services and technology firm that helps companies create a healthier workplace. Bennie provides services and technology that are beyond what growing companies typically receive, yet exactly what they need.

Bennie has built the ultimate benefits platform that connects disparate systems across the benefits supply chain to deliver a complete experience for employees, employers, and partners. Bennie’s technology, benefit plans, and service model are designed to enable employers and their employees to experience best-in-class outcomes that reduce overall health plan costs. Bennie’s team members use the platform and its data to supplement their market knowledge and bring innovative solutions to Bennie’s customers.

Bennie is headquartered in Stamford, CT, and is a remote-first company with employees across the U.S.

Core Values at Bennie

As an organization, we value our team members who are Optimistic, Accountable, Thoughtful, and Healthy. We believe these values, known as our O.A.T.H., are essential for our collective success. The ideal candidate for this role will embody these values by:

Maintaining a positive attitude throughout our journey of building our company.
Being responsible for the quality of their work and for meeting their goals.
Respecting our differences and looking out for one another.
Believing in living complete lives that balance our work and personal time.

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