1153 Senior Business Analyst - ServiceNow SAM (Software Asset Management)

Intetics 2Germanyfull-time

AI Summary: This role involves analyzing and optimizing software asset management processes within ServiceNow, working with stakeholders to document requirements, design workflows, and ensure compliance—no coding required. It's a strong fit for engineers transitioning to business-facing roles who want to leverage their technical knowledge in a process-improvement capacity.

Career-change fit:7/10

ConsultingRemote

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Originally posted onarbeitnow on 7/27/2026

Full Description

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Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a Senior Business Analyst – ServiceNow SAM (Software Asset Management) to join our team.

Responsibilities:

Analyze software asset management and software licensing processes.
Gather and document requirements from business stakeholders.
Support software compliance and optimization initiatives.
Design and improve SAM-related workflows and reporting.
Collaborate with ServiceNow architects and developers.
Ensure alignment between business requirements and platform capabilities.

Requirements:

5+ years of Business Analysis experience.
Strong experience with ServiceNow SAM.
Knowledge of software licensing, compliance, and software asset lifecycle management.
Experience with data analysis and process improvement.
Fluent German (C1) and English.
EU-based location.

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